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Category Archive for: ‘News’

  • WBENC Certification

    Once again First American Business Solutions has received our WBENC certification renewal which is now good until June of 2018. Attached is the current certificate.  And we are a WBENC- Certified Women’s Business Enterprise.  Read more for common verbiage that can be used in RFP […]

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  • Presidents Piece

    President’s Piece – October 2017

    A message to customers and employees…. Hurricane Irma narrowly missed our company’s HQ in Florida when at the very last minute Irma turned a bit more east away from the Tampa Bay area on September 11.  Disaster recovery plans apply to more than just data […]

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  • Convergia is a powerful Global Provider of Telecom Solutions

    First ABE | September 18, 2017 As a leading provider of international carrier services, Convergia offers a comprehensive portfolio of quality managed services, while focusing on customer needs and providing reliable business solutions. First American Business (ABE and ABS), as a leading Enterprise and Government […]

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  • To Monitor or Not

    If your network is down your business is down.   Have you ever experienced the frustration of your business’s voice network being completely down?  Your contact center?  On one hand it is a nice feeling “hey, my phone is not ringing so I can get a […]

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  • Mitel to buy ShoreTel

    Mitel is at it again! On July 27, Mitel announced it was purchasing ShoreTel in an all cash transaction. This follows the announcement on May 11th that Mitel signed a Memorandum of Understanding to transfer assets and support obligations, including existing inventory, from Toshiba. Mitel […]

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  • Amazon in the Cloud

    AWS is heading to the Cloud In March of this year (2017) Amazon announced a new Cloud based contact center offer that is based on their internal “home grown” contact center operations platform. Amazon Connect is a self-service, cloud-based contact center service that makes it […]

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  • Mitel to buy Toshiba’s Telecom division

    In blog #34 (March ’17) we posted that Toshiba was shutting down its Telecom division headquartered in Irvine CA.  At the time of the announcement it was a pure shut down… Toshiba did not try to sell their Telecommunications division but simply decided to shut […]

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  • Verizon exits Cloud

    Verizon Enterprise Solutions on Tuesday (5/2) said it had reached a deal for IBM to buy its cloud and managed hosting services. No value of the sales price was indicated. Verizon says it will still sell services to “securely and reliably connect to their cloud […]

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  • E-MetroTel Telephony Solution - UCX

    E-MetroTel Telephony Solution – UCX

    First American is a proud channel partner of E-MetroTel telephony solutions.   E-MetroTel, headquartered in Plano Texas, is a cost effective telephony and contact center solution targeted at the small and mid-enterprise market. Here is where E-MetroTel excels: Perfect for companies with up to 5,000 users. […]

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  • Toshiba Shuts Down Telecom Division

    Interesting that Toshiba did not try to sell their Telecommunications division but simply decided to shut it down.   As the premise PBX market continues to shrink and as the Cloud telephony business ramps up, maybe there were just no buyers for the smaller players? Founded […]

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FABSFirst American Business Solutions, Inc. is a Native American, Woman-Owned, Minority Small Business

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