Certifications & Codes

We Serve Local, State and Federal Government Organizations, as well as Small, Medium and Large-Sized Businesses.

FirstABS is certified to design, develop and install a wide selection of systems and brands, including:

Avaya:

    avaya (Custom) (2)

  • Avaya Communication Manager, implementation, upgrades and maintenance
  • Avaya System and Session Manager
  • IP Office
  • Avaya Aura Contact Center Administration,
  • Avaya vector design
  • Avaya ARS and AAR routing
  • Avaya AES Server maintenance
  • Avaya EAS
  • Avaya IP Softphone and IP Agent
  • Avaya CTI Server maintenance
  • Avaya Interaction Center Maintenance and Administration
  • Intuity Audix system maintenance
  • Modular Messaging administration

Nortel:

    nortel_logo_large (Custom)

  • All of the Meridian Option series
  • Nortel CS1K to current rel
  • CS2100
  • Call Pilot
  • BCM
  • Norstars
  • Meridian Mail
  • Symposium

Additional Systems Supported:

  • E-MetroTel Systems
  • Shoretel
  • NEC
  • Samsung
  • Panasonic
  • Mitel

Certificate_48Certifications:

  • APSS – AVAYA Professional Sales Specialist Networking
  • APDS – AVAYA Professional Design Specialist Networking
  • Avaya Certification ACE Design: IP Telephony
  • Avaya Certification ACS Implement: IP Telephony
  • Avaya Aura Contact Center Administration
  • and Communication Manager Administrator
  • Avaya ACIS, ACSS – CM 6
  • Avaya ACIS Contact Center
  • CS1000 Design and support Specialist
  • Nortel CS 2100, SL100 and DMS-100 Maintenance,
  • Provisioning and Translations
  • Nortel Certified Design Specialist – VPN Routers
  • and Ethernet Switching,
  • Nortel Certified Technology Specialist and Technology Expert
  • Nortel Contivity VPN Router Certified Support Specialist
  • Nortel WLAN 2300 Certified Support Specialist
  • Certified Technology Expert, Live Communications Server.
  • NCTS Nortel Data Networking Technology and
  • Standards and Protocols for IP Telephony
  • Octel System Operation and Management
  • Certified Contact Center, IVR and Symposium Engineers,
  • consultants and Instructors
  • Certified Design Architect, Nortel Contact Center Application Portfolio
  • MCP Office Communication Server 2007

Cisco

(CCIE) (CCNA) (CCDA) (CCNP) (CCDP) (CPSE IPT) (CCAI) (CCVP)

Codes:

  • Federal ID #/EIN # 27-0193038
  • Cage Code: 5GZ21
  • D&B #: 830310533
  • NAICS Codes: 811213 (primary) 238210, 541611, 423690, 517110, 541618, 517919, 541511, 541512, 541513
  • SIC Codes: 7353, 7371, 4813
  • PCS Codes: 6010, 6020, L074, N059, B553, J059, L075, J074, J075, N075, N059
1-051

FABSFirst American Business Solutions, Inc. is a Native American, Woman-Owned, Minority Small Business