News

We are a North American based IT and Telecom Services Company focused on the local, State, Federal and DOD agencies. First American Business Solutions, Inc. (“First ABS”) is focused specifically on Government customers.

  • 100% of our employees are U.S. Citizens
  • We specialize in support of Nortel, Avaya, Cisco Voice systems (UC and IP), Contact Centers, Data Networking, Legacy PBXs and the Cloud
  • First ABS sells both direct and through channel partners

PBX Market Share

Check out how the things have changed in the Enterprise PBX landscape over the past 10 years.    In 2006 Avaya plus Nortel had 38% of the entire market.   Avaya, 10 years later, and after purchasing Nortel’s Enterprise group, is down to 17%!

Who is moving up?   Microsoft was not even on the 2006 chart… it now has 6%

Cisco, 10 years ago was only 15% and is now 35%

PBX Market Share

Now, 10 years later:

PBX Market Share

But this doesn’t tell the whole story.   Companies are now moving to the Cloud and UCaaS.   Check out our next Blog Post.

FABSFirst American Business Solutions, Inc. is a Native American, Woman-Owned, Minority Small Business

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