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We are a North American based IT and Telecom Services Company focused on the local, State, Federal and DOD agencies. First American Business Solutions, Inc. (“First ABS”) is focused specifically on Government customers.

  • 100% of our employees are U.S. Citizens
  • We specialize in support of Nortel, Avaya, Cisco Voice systems (UC and IP), Contact Centers, Data Networking, Legacy PBXs and the Cloud
  • First ABS sells both direct and through channel partners

Unified Communications as a Service (UCaaS)

The UCaaS market today is comprised of pure-plays, network operators, cable MSOs, ISPs, system integrators, and traditional premises-based vendors. With a multitude of options, things can be confusing for businesses trying to find the right provider and service to fit their needs,” said Diane Myers, senior research director of VoIP, UC, and IMS for IHS Markit and author of the fourth quarter 2016 Analyst Insight report. “Today, as our report and the data indicate, the leader is BroadSoft, comprising the larger share of installed base seats running over its platform.”

In November 2016, BroadSoft announced it surpassed 15 million cloud UC lines deployed globally, – an industry leading milestone three times greater than the next nearest competitor. At the same time, BroadSoft market share for new cloud UC line shipments is double that of the next closest competitor, a key trend as BroadSoft expects the market for new cloud PBX/unified communications will surpass on-premise PBX/UC equipment shipments by 2020.

Unified Communications as a Service (UCaaS)

FABSFirst American Business Solutions, Inc. is a Native American, Woman-Owned, Minority Small Business

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