Consult & Design
- Understand, identify and articulate challenges.
- Define crucial business requirements that need to be addressed.
- Propose a customized solution for your business.
Develop & Customize
- Develop the customized solution proposed in previous phase.
Implement & Integrate
- Implement all elements of the solution.
- Enable integration across the different elements of the solution.
- Deploy the total solution, including testing to ensure the solution delivers expected results.
Manage & Maintain
- Monitor the operational performance of the solution.
- Manage solution to service levels (SLAs).
- Deliver and apply patches when required.
- Technical support.
- Equipment repair.
- Spares management.
- Continuously evaluate existing solution performance.
- Identify and recommend potential improvements, especially as new technology is developed.