News

We are a North American based IT and Telecom Services Company focused on the local, State, Federal and DOD agencies. First American Business Solutions, Inc. (“First ABS”) is focused specifically on Government customers.

  • 100% of our employees are U.S. Citizens
  • We specialize in support of Nortel, Avaya, Cisco Voice systems (UC and IP), Contact Centers, Data Networking, Legacy PBXs and the Cloud
  • First ABS sells both direct and through channel partners

  • Are Perpetual Licenses dead?

    Are Perpetual Licenses dead?

    It is becoming more and more difficult to purchase software based on a perpetual license. For years, vendors have “sold” a license to a customer for the customer to install and run on their computers.   The customer has the right to use that license, at […]

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  • WHAT IS Wi-Fi 6?

    WHAT IS Wi-Fi 6?

    When Wi-Fi 6 came out, it was announced as the great upgrade. Since every generation of wireless makes a similar claim, what is a significant upgrade is vs. what is “just a little bit faster”? WI-FI 6 ISN’T ABOUT TOP SPEEDS Instead of boosting the speed […]

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  • How to Contact First American Business

    Our new First American Ticketing system has been up and operational for over six months now and is working exceptionally well. Customers can call us 7×24, email us or open a ticket on our web portal.   The following is a summary of that process:

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  • Work from Home - Impact to Telecom

    Work from Home – Impact to Telecom

    The future of work is changing rapidly. The coronavirus pandemic has shifted many companies away from the physical office leaving people wondering how long they’ll be working remotely and how their work will change once they return to the office. This is the new digital […]

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  • PRESS RELEASE – May 2020

    PRESS RELEASE – May 2020 NEW AWARD

    CONTACT INFORMATION FIRST AMERICAN BUSINESS SOLUTIONS, INC. David A. Colangelo, PMP – Federal Business Manager 401-258-2095 David.Colangelo@firstamericanbusiness.com   DEPT OF THE NAVY CONTRACT AWARD [New Port Richey, Florida, May 3, 2020]  First American Business Solutions was awarded the Telecom support agreement (O&M) for the Dept. […]

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  • President's Piece

    President’s Piece

    Fall 2020! It has been 6 (crazy?) months since COVID-19 hit our communities.    The virus is still playing out so it is difficult to predict when things will truly be back to “normal” from a business standpoint.   A few things are coming more into focus […]

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  • Work from Home - Impact to Telecom

    Work from Home – Impact to Telecom

    The future of work is changing rapidly. The coronavirus pandemic has shifted many companies away from the physical office leaving people wondering how long they’ll be working remotely and how their work will change once they return to the office. This is the new digital […]

    Read More →  
  • Telecom (AI) – Artificial Intelligence

    Telecom (AI) – Artificial Intelligence

    Last year Google announced its open ­source platform for machine learning, giving developers access to one of the most powerful machine learning platforms created. Google is moving to become a machine learning company. The core of Contact Center AI is conversational.  “Human-like” interactions to improve […]

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  • Mask

    First American Business in Action

    Coronavirus Support When things get tough our team gets going. The Coronavirus has impacted virtually everyone everywhere. Last Month one our very own Resource Coordinators (affectionately known as “the Mask Lady”) proactively sprang into action and started to make protective face masks for people in […]

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  • Remote Workers

    Remote Workers

    Dealing with the Coronavirus Things have changed in the business world, and our communities, due to the global pandemic that none of us could have foreseen. People talk about a “new normal” but we will need to see how the virus plays out over time. […]

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FABSFirst American Business Solutions, Inc. is a Native American, Woman-Owned, Minority Small Business

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