News

We are a North American based IT and Telecom Services Company focused on the local, State, Federal and DOD agencies. First American Business Solutions, Inc. (“First ABS”) is focused specifically on Government customers.

  • 100% of our employees are U.S. Citizens
  • We specialize in support of Nortel, Avaya, Cisco Voice systems (UC and IP), Contact Centers, Data Networking, Legacy PBXs and the Cloud
  • First ABS sells both direct and through channel partners

  • New Ticketing System

    New Ticketing System

    Open A Ticket! Welcome to the First American Business new ticketing system!  During the past year, our back office team has been busy designing and streamlining their processes to be more efficient than ever. To keep up with the growth in our Enterprise (First ABE) […]

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  • Smartphones

    Smartphones

    77% of American adults own a smartphone. (Source: Pew Research Center) The US smartphone use in 2018 places Americans at #8 on the global scale. People read almost half (49.1%) of all emails on mobile devices. (Source: 2018 Marketing Benchmark Report IBM & Watson) This is an […]

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  • What is SIP Trunking?

    What is SIP Trunking?

      SIP trunking is provided by SIP providers, which are similar to traditional phone companies, except SIP providers give access to phone lines over the internet (and SIP service is significantly less expensive – sometimes as much as 75% less). Costs less – Saves money on your business phone […]

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  • President’s Piece

    10 Year Company Anniversary! I am very happy to report that this May 2019 will be our 10th year in business. It is with tremendous pride that I can say that the great people we have at First American Business, and those within our partner […]

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  • FABCloudUC™ Hosted Voice

    FABCloudUC™ Hosted Voice

    First American Business has an exciting new Voice and Contact Center cloud service! FABCloudUC™delivers carrier-class cloud PBX and hosted business phone services with all the features organizations expect from a traditional phone system — plus unified communications. Services such as instant messaging, mobile apps, video […]

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  • First American Business Wins UCaaS Hosted PBX Cloud Deal

    First American Business Wins UCaaS “Hosted PBX Cloud” Deal

    Organizations of all sizes are moving their business-critical applications, including Phone systems, to the cloud because of it flexibility and cost-effectiveness.  Customers are choosing First American Business!  First American Business takes all the worry out of offering cloud-based voice services.   We handle implementation and on-going […]

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  • 5G is here (Almost)

    5G is here (Almost)

    It has been nearly a decade in the making, but 5G is finally becoming a reality. Carriers started rolling out fixed 5G to select cities in 2018 5G, which stands for “fifth generation,” is an upcoming standard for mobile telecommunications service that promises to be […]

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  • Ring Central on the Move

    Ring Central on the Move

    Ring Central is a cloud phone system company that has seen steady growth over the past several years as they make inroads into the traditional PBX market. Stock Price:   Currently it is in the low $80’s which is up from its 1 year low of […]

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  • A Family of Companies

    First American Business – A Family of Companies

    Company Bulletin Notice: Significant changes are in the works at First American Business and we wanted to share the exciting highlights with you in this Company Bulletin Notice: New Name:   We have simplified our name to First American Business.   Because of our rapid growth in […]

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  • The Cloud: Everyone is saying you need to move to the cloud. But should you?

    Think of the Cloud like a Restaurant. You can buy the ingredients, prepare the food and eat at home. Or you can outsource all those tasks and go to a restaurant. So what is better…, running your own IT department (i.e. eating at home) or […]

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FABSFirst American Business Solutions, Inc. is a Native American, Woman-Owned, Minority Small Business

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