News

We are a North American based IT and Telecom Services Company focused on the local, State, Federal and DOD agencies. First American Business Solutions, Inc. (“First ABS”) is focused specifically on Government customers.

  • 100% of our employees are U.S. Citizens
  • We specialize in support of Nortel, Avaya, Cisco Voice systems (UC and IP), Contact Centers, Data Networking, Legacy PBXs and the Cloud
  • First ABS sells both direct and through channel partners

Customer Responsiveness – What to Expect When You’re in Need

Customer Responsiveness is one of the most important aspects of business for FirstABS. When you’re in need, we will be there for you.

So what does Customer Responsiveness mean to you?

For us, it means answering the phone in a timely fashion and returning missed calls quickly, responding to emails promptly, and dispatching qualified technicians rapidly when needed. It means frequently posting and monitoring our blog, newsletter and social media, because we recognize these platforms as our fastest and most efficient way to keep in contact with you and with future clients.

FirstABS is working hard to make these service areas a reality, but as always, we appreciate your feedback and thoughts on our progress.

Do these things fulfill your Customer Responsiveness needs?

To ensure that you are properly equipped to get the answers and tools you need – when you need them, make sure to sign up for our e-Newsletter and click through to link to our social media. The links for our Facebook, Twitter and LinkedIn can be found at the bottom and top of this page. If you need something quickly, contact us and we promise to assist you in a timely and efficient manner!

FABSFirst American Business Solutions, Inc. is a Native American, Woman-Owned, Minority Small Business

Translate »