President’s Piece – October 2017
A message to customers and employees…. Hurricane Irma narrowly missed our company’s HQ in Florida when at the very last minute Irma turned a bit more east away from the Tampa Bay area on September 11. Disaster recovery plans apply to more than just data centers as our First American team successfully demonstrated with what […]
Convergia is a powerful Global Provider of Telecom Solutions
First ABE | September 18, 2017 As a leading provider of international carrier services, Convergia offers a comprehensive portfolio of quality managed services, while focusing on customer needs and providing reliable business solutions. First American Business (ABE and ABS), as a leading Enterprise and Government provider of nationwide dispatch technicians, installation engineers, and training around […]
To Monitor or Not
If your network is down your business is down. Have you ever experienced the frustration of your business’s voice network being completely down? Your contact center? On one hand it is a nice feeling “hey, my phone is not ringing so I can get a lot of work done”. Then it dawns on you… your […]
