Mitel to buy ShoreTel
Mitel is at it again! On July 27, Mitel announced it was purchasing ShoreTel in an all cash transaction. This follows the announcement on May 11th that Mitel signed a Memorandum of Understanding to transfer assets and support obligations, including existing inventory, from Toshiba. Mitel is based in Canada (Ottawa) and has annual revenues of […]
Amazon in the Cloud
AWS is heading to the Cloud In March of this year (2017) Amazon announced a new Cloud based contact center offer that is based on their internal “home grown” contact center operations platform. Amazon Connect is a self-service, cloud-based contact center service that makes it easy for a business to deliver better customer service at […]
Mitel to buy Toshiba’s Telecom division
In blog #34 (March ’17) we posted that Toshiba was shutting down its Telecom division headquartered in Irvine CA. At the time of the announcement it was a pure shut down… Toshiba did not try to sell their Telecommunications division but simply decided to shut it down. The premise PBX market continues to shrink and […]
