Genesys to Buy Interactive Intelligence
$1.4 Billion Deal. Amy Thomson /Melissa Mittelman August 31, 2016 Genesys Telecommunications Laboratories Inc., the maker of call-center software, has agreed to buy Interactive Intelligence Group Inc. in a deal valued at about $1.4 billion. Genesys will pay Interactive Intelligence holders $60.50 a share in cash, the companies said in a statement Wednesday. That represents […]
Infographic: Hosted PBX or On-Site?
The PBX debate, simplified. It’s an encouraging sign of progression when a company moves to an IP-PBX (private branch exchange) business phone system. The big question it has to ask itself then is whether to host the PBX solution on its own premises or leave it in the hands of the service provider. There are […]
Apple Reinvents Mobile UC
The new iOS 10 will allow VoIP services, including those from the UC vendors, to use the native dialing capabilities of the iPhone, spelling a new day for Mobile UC. Giving developers access to Siri along with APIs to access key elements of the address book and dialer app will create a great opportunity for […]
