Cisco, Others Face Tough Competition From Microsoft

The PBX is losing its grip on the enterprise. Infonetics Research said this week that unified communications (UC) investments are replacing typical PBX purchases, with North America losing the most PBX market share: The region is down double digits from 2013’s third quarter, Infonetics found. That’s because businesses are holding off from buying new PBXs […]

Save Money through Staff Augmentation

Let’s say you have a typical IT department where you have a lot of good people supporting your existing business systems.   Will those systems, and the people supporting those systems, stay in place with no change in the future?  Will your environment stay constant?  Hardly!   Your business, along with everyone else’s, is changing because the […]

Microsoft’s Lync surging as PBX choice in North America

Orlando — Microsoft’s Lync communications platform is making big gains as the IP PBX of choice, particularly in North America and particularly among larger businesses, Enterprise Connect attendees were told. Lync ranks 11th worldwide among IP PBX vendors, but comes in No.3 in North America among businesses with more than 100 phone extensions, according to […]