News

We are a North American based IT and Telecom Services Company focused on the local, State, Federal and DOD agencies. First American Business Solutions, Inc. (“First ABS”) is focused specifically on Government customers.

  • 100% of our employees are U.S. Citizens
  • We specialize in support of Nortel, Avaya, Cisco Voice systems (UC and IP), Contact Centers, Data Networking, Legacy PBXs and the Cloud
  • First ABS sells both direct and through channel partners

  • What is PCI and why is it important to Telecom?

    Q1: What is PCI? A: The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment. The Payment Card Industry Security Standards Council […]

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  • Jive Communications

    First ABE | February 11, 2018 LogMeIn buys Jive Communications LogMeIn, Inc. (Nasdaq:LOGM) today announced that it has entered into a definitive agreement to acquire Jive Communications, a leading provider of cloud-based phone systems and Unified Communications services and one of the fastest growing players in the Unified Communications-as-a-Service […]

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  • Alexa for Business

    First ABE | January 8, 2018 Amazon launches Alexa for Business platform (Nov 2017) voice services to the office At the most recent AWS re:Invent conference Amazon announced the launched Alexa for Business.   This is a fully managed service targeted at companies by allowing them to deploy […]

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  • Telecom “In the News”

    First ABE | November 18, 2017 Cisco:  Cisco this week posted very solid earnings.  While on the surface it didn’t look that good (flat revenue and earnings) is was much better than Wall Street expected so the stock went up.  Shares of Cisco rallied on Thursday after […]

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  • WBENC Certification

    Once again First American Business Solutions has received our WBENC certification renewal which is now good until June of 2018. Attached is the current certificate.  And we are a WBENC- Certified Women’s Business Enterprise.  Read more for common verbiage that can be used in RFP […]

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  • Presidents Piece

    President’s Piece – October 2017

    A message to customers and employees…. Hurricane Irma narrowly missed our company’s HQ in Florida when at the very last minute Irma turned a bit more east away from the Tampa Bay area on September 11.  Disaster recovery plans apply to more than just data […]

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  • Convergia is a powerful Global Provider of Telecom Solutions

    First ABE | September 18, 2017 As a leading provider of international carrier services, Convergia offers a comprehensive portfolio of quality managed services, while focusing on customer needs and providing reliable business solutions. First American Business (ABE and ABS), as a leading Enterprise and Government […]

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  • To Monitor or Not

    If your network is down your business is down.   Have you ever experienced the frustration of your business’s voice network being completely down?  Your contact center?  On one hand it is a nice feeling “hey, my phone is not ringing so I can get a […]

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  • Mitel to buy ShoreTel

    Mitel is at it again! On July 27, Mitel announced it was purchasing ShoreTel in an all cash transaction. This follows the announcement on May 11th that Mitel signed a Memorandum of Understanding to transfer assets and support obligations, including existing inventory, from Toshiba. Mitel […]

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  • Amazon in the Cloud

    AWS is heading to the Cloud In March of this year (2017) Amazon announced a new Cloud based contact center offer that is based on their internal “home grown” contact center operations platform. Amazon Connect is a self-service, cloud-based contact center service that makes it […]

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FABSFirst American Business Solutions, Inc. is a Native American, Woman-Owned, Minority Small Business

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